Google sets up call centre in Hyderabad

Nov 17, 2010 |

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New Delhi, Nov. 17: Focussed on the small and medium enterprises (SMEs), search engine giant Google on Wednesday said it has set up a call centre in Hyderabad to expand its reach for offering advertising solutions across the country.

Google, which offers online advertising solutions under “AdWords”, already has a call centre in New Delhi. “The idea is to help them (SMEs) learn how to manage advertising campaigns online and grow their businesses by using our platform,” Google India head (online sales), Mr Sridhar Seshadri, said.

The new call centre in Hyderabad will provide regional language support in Telugu, Tamil, Kannada and Malayalam, he added.

The centre would help customers set up their advertisements on Google and provide assistance on aspects in the said languages, including payment plans. Google will also add Bengali, Oriya, Gujarati and Marathi over the next few months.

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