Infosys BPO to recruit 8,000 more this year

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Infosys BPO on Wednesday said it will hire about 8,000 people in the remaining part of this financial year and about 20 per cent of them will be in middle and senior level professionals.

"In FY 2013, we are looking at hiring 10,000-12,000 people. Of this 4,000 have already been hired. About 15-20 per cent of these would be middle and senior level professionals as well as supervisors," Infosys BPO Chief Executive Officer Swami Swaminathan told reporters on the sidelines of NASSCOM BPO Strategy Summit 2012 here.

The employee strength of the BPO unit of Infosys stood at 24,000 people as of June, 2012. The company registered revenues of USD 109.34 million and profit of 16.6 million in the April-June quarter.

"We are looking at 15-18 per cent growth this fiscal... The BPO industry has moved from a transactional to a transformational model. Therefore as a strategy we are hiring more professionals from the industry (of clients) to service our customers," he said.

On acquisitions, he said the company will look at opportunities that "bridges the gap in service offering or takes us to a market where our clients are present. It will be a client centric approach."

He added that BPO's merger and acquisition team is on the lookout for opportunities in areas like legal process outsourcing (LPO), human resource outsourcing (HRO) or companies which bring in solutions for banking and retail sector.