Feb. 8: Over 4.72 crore subscribers of EPFO will soon be able to track the status of their claim settlements and account transfer online and also get updates on their mobile phones.
This will be possible as the entire data of the retirement fund manager EPFO will be digitalised by March-end.
“We have already completed the digitalisation of data at our 113 offices and the work in the remaining seven offices would be completed by the end of March,” Central Provident Fund commissioner, Mr Samirendra Chatterjee, said, and added: “Once the digitalisation process is completed, the account transfer and money withdrawal claims’ status could be done and tracked online by Employees’ Provident Fund Organisation (EPFO) subscribers on the mobile phone.”
Besides, the subscribers would be intimated via short mobile messages (SMS) about the status of their request for account transfer and claim settlement. In case of an account transfer, the subscribers would get two messages on his or her mobile — First stating that the account is closed — This will be followed by one about the amount of money transferred from old to new one, an EPFO official involved in the project said.
Similarly, in case of claim settlement requests, the first SMS would be for intimating that the EPFO has received their application.
When the claim is settled, an applicant would get another message stating the amount is credited in the specified bank account. However, the official said, this facility could only be possible when the subscri-bers provide their mobile phone numbers in their application forms. There are some subscribers who hesitate to provide their personal mobile numbers, he said.